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Customer Service Representative

2 months ago

Oakbrook Terrace, Illinois, United States Rob Emler - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Develop and maintain strong customer relationships through regular communication and follow-up
  • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations
  • Identify customer needs and market appropriate products and services to meet those needs
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and build strong relationships with colleagues and customers
  • Proactive problem-solving skills and ability to learn new concepts quickly
  • Detail-oriented and organized with a strong work ethic
What We Offer
  • Competitive hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours and opportunities for growth and advancement

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.