Senior Deposit Operations Clerk
1 day ago
As a Senior Deposit Operations Clerk at Lakeside Bank, you will play a critical role in ensuring the smooth operation of our deposit services. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Process debit card disputes, debit card fraud notifications, and lost/stolen alerts.
- Support the daily ACH process, including approval/setup of ACH files, ACH incoming returns release, and process uncollected funds.
- Manage overdrafts, including monitoring daily overdrafts for appropriate approvals, timely closing of the overdraft process, and reporting to ChexSystems.
- Process incoming return items (chargebacks), including redepositing or charging back the item to the customer's account.
- Monitor closed accounts to determine if proper procedures have been followed.
- Review new holds for accuracy and follow up with the Retail Team if any issues are found.
- Perform other Deposit Operations duties as assigned or required to back up the team.
Requirements:
- High school diploma or general education degree (GED).
- Minimum of two (2) years of Bank Operations or related experience.
- Debit Card processing experience a plus.
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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