Service Advisor

4 weeks ago


Rio Rancho, New Mexico, United States Chalmers Ford Inc Full time
Job Description

This position is a daytime role, working Tuesday through Saturday, from 7:00 a.m. to 4:00 p.m.

At Chalmers Ford, we strive to deliver exceptional customer service, making every customer a loyal advocate. Happy employees create happy customers, and we reward individuals who are dedicated to their work and motivated to succeed.

Responsibilities

The Service Advisor is responsible for providing outstanding customer service, prioritizing the customer's perspective. This individual presents a friendly, professional greeting to customers and helps identify, confirm, and resolve customer concerns. They serve as the liaison between the customer and technician, ensuring the customer's needs are understood by the technician and the necessary and recommended service/repairs are understood by the customer.

What We Offer

401(K) savings plan

Paid Holidays

Paid Time Off

Health, Dental, and Vision insurance

Basic Life Insurance

Discounted Vehicle Purchases

Chalmers Ford is a drug-free workplace.

Requirements:

Qualifications

Must be able to pass a drug screen.

Current valid New Mexico Driver's License

Effective communication skills

Time management skills

Typing skills

Mathematical skills

Basic computer skills

Job Requirements

Minimum 2+ years of experience as a Service Advisor/Service Consultant

Proven record of achieving exceptional Customer Satisfaction

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

Reynolds and Reynolds POWER computer experience a plus


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