Service Advisor
4 weeks ago
This position is a daytime role, working Tuesday through Saturday, from 7:00 a.m. to 4:00 p.m.
At Chalmers Ford, we strive to deliver exceptional customer service, making every customer a loyal advocate. Happy employees create happy customers, and we reward individuals who are dedicated to their work and motivated to succeed.
Responsibilities
The Service Advisor is responsible for providing outstanding customer service, prioritizing the customer's perspective. This individual presents a friendly, professional greeting to customers and helps identify, confirm, and resolve customer concerns. They serve as the liaison between the customer and technician, ensuring the customer's needs are understood by the technician and the necessary and recommended service/repairs are understood by the customer.
What We Offer
401(K) savings plan
Paid Holidays
Paid Time Off
Health, Dental, and Vision insurance
Basic Life Insurance
Discounted Vehicle Purchases
Chalmers Ford is a drug-free workplace.
Requirements:
Qualifications
Must be able to pass a drug screen.
Current valid New Mexico Driver's License
Effective communication skills
Time management skills
Typing skills
Mathematical skills
Basic computer skills
Job Requirements
Minimum 2+ years of experience as a Service Advisor/Service Consultant
Proven record of achieving exceptional Customer Satisfaction
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds POWER computer experience a plus
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