Member Service Specialist

1 week ago


Westminster, Maryland, United States POINT BREEZE CREDIT UNION GROUP Full time
Job Details

Job Location
Westminster Office - Westminster, MD

Description

Point Breeze Credit Union is seeking a Member Service Specialist to join our Westminster Office team. As a Member Service Specialist, you will play a critical role in delivering exceptional customer service and providing financial solutions to our members.

Key Responsibilities:

  • Provide exceptional customer service and support to members through various channels, including in-person, phone, and digital interactions.
  • Process transactions, open new accounts, and provide financial solutions to meet members' needs.
  • Collaborate with colleagues to achieve sales and service goals, and participate in cross-selling opportunities to promote additional products and services.
  • Ensure compliance with regulatory requirements, credit union policies, and procedures.
  • Perform other duties as assigned by the Office Manager or authorized party.


Requirements

Qualified candidates will have:

  • High school diploma or equivalent.
  • Minimum of 1-3 years of similar or related experience in customer service, banking, or financial services.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office.


What We Offer

Point Breeze Credit Union offers a competitive salary range of $16.02 - $29.27, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Join our team and become a part of a dynamic and growing organization that values its employees and provides opportunities for career growth and development.

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