Patient Services Coordinator

5 days ago


Westminster, Maryland, United States TEKsystems Full time
Job Title: Patient Services Specialist

We are seeking a highly skilled and compassionate Patient Services Specialist to join our team at TEKsystems. As a key member of our clinical team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.

Key Responsibilities:
  • Warmly greet every patient with a smile and a positive statement
  • Guide and explain new patients through paperwork and be a resource for any questions they may have
  • Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
  • Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
  • Carefully conduct insurance authorizations and verifications
  • Collect co-pays from patients with attention to detail
  • Manage weekly money order procedures
  • Strong knowledge of the center's products in order to provide patients with the care they need
  • Responsible for Medicare Plan of care tracking
  • Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
  • Offer a fond farewell, providing any pertinent information about their next appointment
  • Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
Requirements:
  • At least 1+ years working in a medical front desk type role in a busy environment
  • Excellent customer service in person and over the phone
  • Ability to multitask and manage a heavy workload
  • Strong computer skills
About TEKsystems:

We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.



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