Supervisor Banquet

2 months ago


Silver Bay, Minnesota, United States Invited Full time
Job Summary

This role is responsible for overseeing the banquet service team, ensuring seamless execution of events, and maintaining high standards of service excellence.

Key Responsibilities
  • Develop and performance manage banquet service personnel to meet Invited's service standards.
  • Implement training programs to maintain a well-trained staff and drive Member satisfaction and retention.
  • Communicate with Private Event Directors to ensure correct staffing and execution of events.
  • Ensure service of food and beverage to Members and guests, adhering to Invited's standards of service and excellence.
  • Oversee events and banquets, ensuring timely food delivery and communication with hosts.
  • Record information and tasks for the next shift in the MOD log.
  • Provide a warm welcome to Members and ensure side work is completed.
  • Assist fellow Employees, Members, and guests to deliver the 3 steps of service.
  • Notify supervisors of Member/Guest complaints and rectify them promptly.
About You

We're looking for a motivated and experienced individual with a minimum of 2 years in a supervisory or related role in the Food & Beverage industry. Completion of STAR Service Training, Alcohol Management, and CPR Certification is preferred.

What We Offer

Invited offers a dynamic and inclusive work environment, opportunities for growth and development, and a competitive compensation package.



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