Part-Time Customer Support Specialist

5 days ago


Chelsea, Massachusetts, United States East Cambridge Savings Bank Full time
Job Description

We are looking for a highly organized and detail-oriented Part-Time Customer Support Specialist to join our Retail Division at East Cambridge Savings Bank. In this role, you will be responsible for providing exceptional customer service, processing transactions, and promoting banking products and services.

This is an excellent opportunity to develop your skills in customer service, sales, and financial operations while working in a dynamic and supportive team environment. If you are a self-motivated individual with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service and support to internal and external customers
  • Process various banking transactions, including cash handling and deposits
  • Promote and sell banking products and services to new and existing customers
  • Maintain accurate records and reports

Requirements:

  • Minimum 1 year of cash handling experience, preferably in a retail banking environment
  • Demonstrated sales skills and customer service experience


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