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Customer Care Associate

2 months ago

Fort Lauderdale, Florida, United States Qonten Full time
Customer Service Assistant

Role Overview: The Customer Service Assistant plays a vital role in delivering outstanding support to our clients and customers. This position is essential for fostering a positive customer experience and ensuring operational efficiency.

  • Team Collaboration: Engage with team members to achieve collective and individual performance goals.
  • Exceptional Client Service: Provide high-quality assistance to clients, ensuring their needs are met with professionalism.
  • Financial Processing: Handle cash advance requests with accuracy and attention to detail.
  • Background Requirements: A clear credit and criminal record is mandatory for this role.

In this position, you will be responsible for ensuring that every interaction with clients is handled with care and precision. Your contributions will be crucial in maintaining the standards of service excellence that Qonten is known for.