Senior Travel Partner
4 weeks ago
At Loews Hotels & Co, we are seeking a highly skilled and detail-oriented Senior Travel Partner to join our Customer Engagement Center and Distribution Services team. As a key member of our billing services team, you will play a critical role in ensuring the timely and accurate processing of third-party invoices and payments.
Key Responsibilities:
- Review and audit third-party invoices for accuracy and completeness
- Communicate directly with hotel properties, joint venture partners, and third-party companies to resolve billing discrepancies
- Validate and organize complex wholesale, tenant, rental, membership, corporate, VIP, and unique billing requests
- Apply payments in hotel property management systems as specified on remittances
- Collaborate with other billing services and hotel team members to resolve guest billing disputes
Requirements:
- Ability to work cooperatively with others and maintain confidentiality
- Ability to read, write, and speak English effectively
- Ability to communicate effectively both written and verbally
- Ability to work effectively, maintain composure, and make decisions in stressful situations
- Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Preferred Qualifications:
- High school diploma or GED equivalent
- Minimum 6 months of service in a third-party billing clerk role or 1-2 years of customer-facing work experience in a hospitality or finance environment
Loews Hotels & Co is an Equal Opportunity Employer
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