Front Desk Associate

2 months ago


New York, New York, United States VP Management Full time
Job Opportunity

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at VP Management in Hazard, Kentucky.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to all guests, ensuring a warm and welcoming experience. This individual contributor role is full-time and offers a competitive salary and comprehensive benefits package.

Key Responsibilities:

  • Greet and welcome guests in a professional and friendly manner
  • Check guests in and out, ensuring all necessary information is gathered and recorded accurately
  • Answer phone calls and respond to inquiries in a timely and courteous manner
  • Assist guests with any special requests or accommodations
  • Process payments and maintain accurate records
  • Coordinate with other departments to ensure smooth operations and guest satisfaction
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks such as filing, data entry, and document preparation

Requirements:

  • High school diploma or equivalent
  • Previous experience in a customer service role within the hospitality/restaurant industry preferred
  • Knowledge of basic computer skills and reservation systems
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to handle multiple tasks simultaneously
  • Must be able to work a flexible schedule including weekends and holidays
  • Must be able to stand for long periods of time and lift up to 25 pounds

Equal Opportunity Employer:

VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws.


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