Front Desk Associate

2 months ago


New York, New York, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at The Ritz-Carlton New York NoMad. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes.

Key Responsibilities
  • Organize and confirm guest reservations, requests, and cancellations
  • Process payments, verify billing, and activate room keys
  • Provide guests with directions, information, and amenities
  • Run daily reports, complete designated cashier and closing reports
  • Count bank at beginning and end of shift, secure bank
  • Process payment types, adjustment vouchers, and miscellaneous charges
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to stand, sit, or walk for extended periods
What We Offer

As a Front Desk Associate with Marriott International, you will enjoy a competitive hourly rate of $30.24 to $40.32, comprehensive benefits package, and opportunities for career growth and development.

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.


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