Front Desk Associate

4 weeks ago

New York, New York, United States Holiday Inn Express Full time
Job Description

At Holiday Inn Express, we are seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a Night Audit Relief Agent, you will be responsible for ensuring the smooth operation of our front desk during evening hours.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process daily audits of the hotel's financial data, ensuring accuracy and attention to detail.
  • Check guests in and out efficiently, handling all necessary paperwork and transactions.
  • Post guest charges, compute guest bills, and collect payment, adhering to all cash handling procedures.
  • Handle guest mail and messages, as well as administer safe deposit boxes and key security systems.
  • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.
  • Take reservation requests, answer switchboard calls, and block rooms as needed.
  • Monitor room availability, handle special requests, and maintain a clean and organized lobby area.
  • Perform other duties as assigned by management, including opening and closing shifts, making cash drops, and balancing credit cards, cash, and change funds.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a front desk or customer service role, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.
  • Ability to lift up to 40 pounds and move luggage or packages as needed.
  • Knowledge of emergency procedures and ability to maintain a safe working environment.

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Guardian Service Industries Full time

    Job Title: Front Desk AssociateWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and visitors.Key Responsibilities:Greet visitors and clients in a...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States East River Medical Imaging Full time

    Job Title: Front Desk AssociateAt East River Medical Imaging, we are seeking a highly skilled and detail-oriented Front Desk Associate to join our team. As the first point of contact for our patients, you will play a critical role in providing exceptional customer service and ensuring a smooth experience for our visitors.Key Responsibilities:Manage patient...

  • Front Desk Associate

    3 weeks ago

    New York, New York, United States Guardian Service Industries Full time

    Job Title: Front Desk AssociateJob Summary: We are seeking a highly skilled and experienced Front Desk Associate to join our team at Guardian Service Industries. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.Key Responsibilities:Greet...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Full time

    Job Title: Front Desk AssociateAbout the Role:We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:* Greet members and guests...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Group Full time

    We are seeking a highly motivated and enthusiastic Front Desk Associate to join our dynamic team at Equinox Group. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our members.Key Responsibilities:Professionally greet members and respond to their inquiriesManage...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Full time

    Front Desk AssociateWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and welcoming experience at our club.Key Responsibilities:Professionally greet members and...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Marriott International Inc Full time

    As a Front Desk Associate at Marriott International Inc, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience. Your duties will include organizing and confirming guest reservations, processing payments, and handling guest requests and complaints.Key responsibilities include:Organizing and...

  • Front Desk Associate

    3 weeks ago

    New York, New York, United States Ambient Enterprises Full time

    About UsAmbient Enterprises is a leading company in the HVAC space, comprising 25 companies that provide custom products and services for various markets. We offer expertise, technical support, and system design to meet our clients' needs.Role OverviewAs our Front Desk Associate, you will be part of a dynamic team, ensuring every guest feels welcome and...

  • Front Desk Associate

    1 month ago

    New York, New York, United States Stretch Zone - 1053 Full time

    Job OverviewAt Stretch Zone - 1053, we are seeking a highly skilled and friendly Front Desk Associate to provide exceptional customer service and administrative support. Key Responsibilities Provide a warm and welcoming experience for guests and visitors Manage front desk operations, including reception and clerical duties Handle customer inquiries and...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Full time

    Front Desk AssociateWe are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Equinox. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Professionally greet members and guestsScan membership IDs upon member entranceAnswer...

  • Front Desk Associate

    3 weeks ago

    New York, New York, United States Blink Holdings, Inc. Full time

    Job Overview:Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.Responsibilities:Provide warm and...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States G.Q SECURITY AND JANITORIAL SERVICES L.L.C. Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Associate at G.Q SECURITY AND JANITORIAL SERVICES L.L.C.The ideal candidate will possess excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional guest experiences.Key Responsibilities:Register and...

  • Front Desk Associate

    3 weeks ago

    New York, New York, United States Blink Fitness Full time

    Blink Fitness is seeking a dynamic and enthusiastic Front Desk Associate to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our members and guests. Your primary objective will be to create a welcoming and engaging atmosphere, ensuring that every interaction is a positive one. Key...

  • Front Desk Associate

    3 weeks ago

    New York, New York, United States Arch Amenities Group Full time

    Arch Amenities Group, a leading spa, fitness, and leisure firm, is seeking a Front Desk Associate for our new boutique Pilates Studio, Plaza Pilates. The Front Desk Associate is responsible for providing exceptional customer service and ensuring a seamless experience for members and guests. Key responsibilities include greeting guests, processing...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States West Side Federation for Senior and Supportive Housing Full time

    Job Title: Front Desk AssociateJob Summary:The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization dedicated to providing safe, affordable housing with supportive services. We are seeking a Front Desk Associate to join our team.Responsibilities:* Provide resident supervision, including monitoring...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States WEST SIDE FED SR Full time

    Job SummaryWe are seeking a highly motivated and compassionate Front Desk Associate to join our team at WEST SIDE FED SR. As a key member of our front desk team, you will play a vital role in providing exceptional support to our residents and ensuring the smooth operation of our facilities.Key Responsibilities:Monitor the well-being of residents and respond...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Blink Holdings, Inc. Full time

    Job Overview: Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and creating a welcoming atmosphere. Responsibilities: • Greet every member and guest with a smile and a...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Full time

    Front Desk Associate OpportunityWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox Soho. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Marriott International Inc Full time

    Job Title: Guest Service Representative/Front Desk Agent Job Summary: We are seeking a highly skilled and experienced Guest Service Representative/Front Desk Agent to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and...

  • Front Desk Associate

    4 weeks ago

    New York, New York, United States Equinox Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.Key Responsibilities:Professionally greet members and guestsScan membership IDs...