Fiber Network Operations Supervisor
3 hours ago
We are seeking a highly skilled and organized Dispatch Supervisor to lead our team of dispatchers responsible for coordinating field technician routes, communicating with customers, and performing Tier 1 troubleshooting of account and provisioning issues during installation or service calls.
Key Responsibilities- Build and lead a team of dispatchers responsible for scheduling and coordinating technicians for installation and repair services.
- Develop and implement dispatch processes that ensure efficient technician routing and schedule adherence.
- Ensure customer installation and service tickets are completed within Lyte Fiber's SLA's.
- Maintain and adjust daily, weekly, and monthly dispatch schedules to ensure coverage and flexibility to meet service demands.
- Work with Service Delivery Supervisor and field technicians to optimize routing strategies, minimize travel times, and ensure efficient use of company resources.
- High school diploma or GED equivalent.
- At least 5 years of experience in a dispatch or scheduling role, preferably within the telecommunications or utility industry.
- Experience with OSS/BSS systems, specifically COS or similar platforms.
- Proven leadership and management skills, with experience building and leading teams.
Lyte Fiber, LLC is a leading provider of fiber optic internet services, dedicated to delivering the fastest and most reliable home and business internet to communities across Texas and beyond. We are committed to providing exceptional customer service and building a great workplace.
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Fiber Network Supervisor
5 days ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob SummaryWe are seeking a highly organized and experienced Dispatch Supervisor to lead our team of dispatchers in coordinating field technician routes, communicating with customers, and performing Tier 1 troubleshooting of account and provisioning issues.Key ResponsibilitiesBuild and lead a team of dispatchers responsible for scheduling and coordinating...
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Network Operations Center Supervisor
3 weeks ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Title: Network Operations Center SupervisorLyte Fiber is seeking a skilled and experienced Network Operations Center Supervisor to oversee the day-to-day Network Operations Center (NOC) functions. The successful candidate will be responsible for scheduling and coordinating daily workload, reviewing and assigning tasks and trouble tickets, and ensuring...
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Network Operations Center Supervisor
1 day ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Summary:Lyte Fiber is seeking a skilled Network Operations Center Supervisor to oversee the day-to-day Network Operations Center (NOC) functions. The ideal candidate will have experience in event/alert management, incident, and change management processes in a XGS-PON based network delivering FTTX.Key Responsibilities:Assist with developing network...
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Fiber Optic Network Specialist
1 month ago
Houston, Texas, United States Ezee Fiber Full timeFiber Splicer Job DescriptionEzee Fiber is seeking a skilled Fiber Splicer to contribute to the installation and maintenance of our fiber optic networks. The successful candidate will be responsible for splicing fiber optic cables, conducting quality assurance tests, and troubleshooting network issues.Key Responsibilities:Fiber Splicing: Perform precise...
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Fiber Optic Network Specialist
1 month ago
Houston, Texas, United States Ezee Fiber Full timeFiber Splicer Job DescriptionEzee Fiber is seeking a skilled Fiber Splicer to contribute to the installation and maintenance of our fiber optic networks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a team environment.Key Responsibilities:Fiber Splicing: Perform precise...
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Fiber Optic Network Specialist
4 days ago
Houston, Texas, United States Ezee Fiber Full timeFiber Optic Network SpecialistWe are seeking a skilled and dedicated Fiber Optic Network Specialist to join our team at Ezee Fiber. The Fiber Optic Network Specialist will be responsible for installing, maintaining, and repairing fiber optic network systems. This role involves working outdoors, often in challenging weather conditions, and requires a high...
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Fiber Optic Network Specialist
2 days ago
Houston, Texas, United States Ezee Fiber Full timeFiber Optic Network SpecialistWe are seeking a skilled Fiber Optic Network Specialist to join our team at Ezee Fiber. The successful candidate will be responsible for installing, maintaining, and repairing fiber optic network systems. This role involves working outdoors, often in challenging weather conditions, and requires a high level of technical...
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Network Operations Center Supervisor
6 days ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Summary:Lyte Fiber, LLC is seeking a skilled and experienced Network Operations Center Supervisor to oversee the day-to-day Network Operations Center (NOC) functions. The successful candidate will be responsible for scheduling and coordinating daily workload, reviewing and assigning tasks and trouble tickets, and ensuring on-time resolution to meet...
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Fiber Optic Network Technician
5 days ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Title: Field Service TechnicianAbout the Role:Lyte Fiber, LLC is seeking a skilled and customer-focused Field Service Technician to join our team. As a key member of our operations team, you will be responsible for installing, troubleshooting, and maintaining fiber optic services for residential and commercial customers.Key Responsibilities:Install and...
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Network Operations Center Supervisor
7 days ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Summary:Lyte Fiber, LLC is seeking a skilled and experienced Network Operations Center Supervisor to oversee the day-to-day Network Operations Center (NOC) functions. The successful candidate will be responsible for scheduling and coordinating daily workload, reviewing and assigning tasks and trouble tickets, and ensuring on-time resolution to meet...
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Fiber Network Expansion Specialist
1 week ago
Houston, Texas, United States Ezee Fiber Full timeAbout Ezee FiberWe're a leading provider of innovative fiber optic solutions, dedicated to enhancing connectivity and communication. Our brand stands for excellence, cutting-edge technology, and exceptional customer service. We pride ourselves on a collaborative and dynamic work environment where creativity and technical expertise drive our success.Job...
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Fiber Optic Network Specialist
1 month ago
Houston, Texas, United States Aspen Fiber Networks Full timeOSP Fiber Optic Splicer RoleAspen Fiber Networks is seeking a skilled OSP Fiber Optic Splicer to install, splice, and maintain fiber optic cables for our clients' outside plant (OSP) projects.Key ResponsibilitiesSplice fiber optic cables and connectors for OSP projects.Perform fiber optic cable installations, terminations, and testing.Troubleshoot and...
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Network Operations Director
4 days ago
Houston, Texas, United States Ezee Fiber Full timeJob Overview:The Director of Network Operations will be responsible for overseeing the 24/7 operations of our Network Operations Center, ensuring the optimal performance, reliability, and security of our network infrastructure.This role involves strategic planning, operational management, and leadership to maintain high service levels and swiftly address any...
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Network Operations Center Technician
4 weeks ago
Houston, Texas, United States Ezee Fiber Full timeAbout the RoleThe NOC Technician will play a critical role in ensuring the smooth operation of our 100% fiber-optic network. This individual will be responsible for monitoring and maintaining our network and systems, working closely with other NOC professionals to identify and resolve any issues that may arise.Key ResponsibilitiesMonitor network and systems...
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Network Operations Director
2 weeks ago
Houston, Texas, United States Ezee Fiber Full timeJob Title: Director, Network Operations CenterAbout the Role:The Director of Network Operations Center will be responsible for overseeing the 24/7 operations of our NOC, ensuring the optimal performance, reliability, and security of our network infrastructure.This role involves strategic planning, operational management, and leadership to maintain high...
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Construction Project Manager
3 weeks ago
Houston, Texas, United States Lyte Fiber, LLC Full timeAbout the RoleLyte Fiber, LLC is seeking an experienced Construction Project Manager to lead the planning, design, and construction of our fiber optic network. As a key member of our team, you will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining high-quality standards.Key ResponsibilitiesManage project...
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Houston, Texas, United States Ezee Fiber Full timeAbout the RoleAs a Network Expansion Account Executive at Ezee Fiber, you will play a crucial role in growing our market share across the small to medium size business customer segment in your territory. Your primary responsibility will be to identify buildings and landlords that are in proximity to our network and determine if we should pursue a build to...
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Network Operations Center Manager
5 days ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Summary:Lyte Fiber is seeking a skilled and experienced Network Operations Center Supervisor to oversee the day-to-day Network Operations Center functions. The successful candidate will be responsible for scheduling and coordinating daily workload, reviewing and assigning tasks and trouble tickets, and ensuring on-time resolution to meet target Network...
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Fiber Operations Coordinator
2 days ago
Houston, Texas, United States Ezee Fiber Full timeAbout the Role:Ezee Fiber is seeking a highly organized and detail-oriented Fiber Operations Coordinator to join our team. As a key member of our operations team, you will play a vital role in coordinating and dispatching field service technicians to address customer requests, installations, repairs, and maintenance related to FTTH services.Key...
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Network Operations Center Technician
3 weeks ago
Houston, Texas, United States Lyte Fiber, LLC Full timeJob Title: Network Operations Center TechnicianLyte Fiber, LLC is seeking a highly skilled Network Operations Center Technician to join our team. As a key member of our NOC team, you will be responsible for monitoring, troubleshooting, and escalating network incidents to ensure seamless service and network performance.Key Responsibilities:Manage the network...