Insurance Operations Support Specialist
1 month ago
Key Responsibilities:
- Maintain positive relationships with all carriers and agents.
- Stay current on carrier and product availability.
- Manage on-boarding process of new agents, producers, CSRs, and staff.
- Manage agent, producer, and CSR state licensure.
- Process all carrier appointments for new and existing Branch and GA agents.
- Provide research and support in policy transfer transactions.
- Provide systems access to all internal and proprietary systems.
- Manage internal help desk system.
- Answer Operations Department emails in the help desk.
- Research and respond to commission questions received from agents.
- Positively promote and represent the TWFG brand.
Requirements:
- Working knowledge of insurance agency operations.
- Experience in working with carrier and agency commission statements.
- Excellent organizational and time management skills.
- Adaptability with strong talent for managing multiple projects.
- Proficient in Word, Excel, Outlook, and web-based applications.
- Insurance experience preferred.
- Licensing and contracting experience is a plus.
Benefits:
- Competitive salary and benefits package.
- Medical, dental, vision, and 401K Retirement Savings Plan.
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