Honda Service Advisor

1 day ago


Huntington Beach, California, United States Norm Reeves Auto Group Full time
Service Advisor - Honda

Join Norm Reeves Honda in Huntington Beach as a Service Advisor and be part of a dynamic team that delivers exceptional customer experiences. As a Service Advisor, you will play a crucial role in creating a seamless and satisfying experience for our guests.

Key Responsibilities:
  • Greet guests and communicate effectively to understand their vehicle needs.
  • Offer solutions and added services to enhance the guest experience.
  • Prepare detailed repair orders with accurate instructions and prioritize guest concerns.
  • Provide timely updates and contact guests with repair changes.
  • Analyze quality control reports and maintain a high Customer Service Index Score.
  • Process monetary transactions efficiently.
Requirements:
  • Previous experience as a Service Advisor in a similar setting.
  • A valid driver's license and acceptable driving record.
  • Creative, positive, and team-oriented attitude.
  • Ability to analyze situations and make informed business decisions.
  • Honesty, empathy, and exceptional communication skills.
  • Leadership skills in team-based and independent settings.
What We Offer:
  • Unlock Your Potential - Free Training & Limitless Advancement Opportunities.
  • Invest in Yourself - Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months).
  • Health and Wellness First - Comprehensive Medical, Dental, and Vision Plans.
  • Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
  • Your Network, Your Success - Employee Referral Bonus Program.
  • Shop and Save with our generous discounts on Sales, Service, and Parts.
  • Secure Your Future - Build Wealth with 401k Matching.
  • Time to Recharge - Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
  • Celebrate and Rejoice - 6 Holidays Per Year to Spend Quality Time with Loved Ones.
  • Smart Savings, Smart Choices - Section 125 Cafeteria Plan & Flexible Spending Account.


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