Director of Order Management
3 weeks ago
Medallia, Inc. is seeking a seasoned professional to lead our Worldwide Order Management function as Director of Order Management. This key operational leader will have a unique opportunity to impact Medallia's strategic priorities.
Key Responsibilities- Oversee all aspects of Global Order Management, Billings, Credit and Collections, and Cash Application
- Lead the Order Management, Billings, and Credit and Collections teams
- Collaborate with cross-functional teams to ensure sales orders are entered into Medallia's ERP accurately, completely, and consistent with company policies
- Review and approve sales orders, invoices, and customer accounts
- Develop and implement process improvements in the Order to Cash process
- Ensure SOX compliance through internal control procedures
- Support the integration of acquisitions in accordance with Medallia's Order Management, Billings, Credit and Collections processes and policies
- Assist in the external audit through preparation and review of audit deliverables
- 10+ years of experience in Order Management, Billing Operations, and Credit and Collections
- 3+ years of people management experience leading a team
- Demonstrated experience supporting the integration of acquisitions related to Order Management, Billings, Credit and Collections, and related software applications
- Demonstrated experience in process improvement, including automation of manual processes and integration of financial systems
- Demonstrated Software as a Service (SaaS) industry experience
- Demonstrated knowledge of revenue accounting under ASC 606
- Demonstrated experience with Salesforce and Netsuite
Medallia, Inc. offers a competitive salary range of $124,800-$224,000, bonus eligibility, and a comprehensive benefits package, including medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.
Medallia, Inc. is an equal opportunity employer and is committed to diversity and inclusion. We celebrate the diversity of our employees and customers and recognize the value it brings to our business.
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San Francisco, California, United States Medallia, Inc. Full timeJob Title: Director of Order ManagementMedallia, Inc. is seeking a highly skilled and experienced Director of Order Management to lead our Worldwide Order Management function. This key operational leader will have a unique opportunity to impact Medallia's strategic priorities.About the RoleThe Director of Order Management will be responsible for all aspects...
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