IT Change Management Director

1 week ago


San Francisco, California, United States University of California Full time
Job Summary

The University of California, San Francisco (UCSF) is seeking an experienced IT Change Management Director to lead the development and implementation of a new IT operating model. This role will be responsible for delivering the successful adoption and implementation of the new model, minimizing disruption and resistance while maximizing the benefits of change.

Key Responsibilities
  • Design, develop, and operate the IT change management capability for UCSF IT.
  • Provide change management leadership for the department-wide transition to a helix-based IT operating model.
  • Develop a comprehensive change management plan and ensure executive leadership support.
  • Leverage the results of pilot efforts, the experiences of early adopters, and data collected during readiness assessments to develop a rollout plan.
  • Develop training materials for multiple audiences to introduce the operating model and role-based teams.
  • Create channels to effectively predict, identify, and mitigate resistance.
  • Collaborate with IT Communications to develop and deliver timely and effective change communications.
  • Develop and monitor metrics for assessing the extent and permanence of change adoption.
Requirements
  • Bachelor's degree in a related field and/or equivalent experience/training.
  • 8 years of demonstrated change management experience in large, complex organizations.
  • Expert knowledge of organizational development and effectiveness.
  • Ability to interpret and communicate complex information in a clear and concise manner.
  • Expert consulting, relationship building, and strategic thinking skills.
  • Demonstrated ability to learn quickly, reason, synthesize, and generalize based on information obtained.
About UCSF

UCSF is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

PRIDE Values

UCSF is committed to equity, diversity, and inclusion. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence.



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