Sales Floor Specialist

2 weeks ago


Santa Clara, California, United States H&M Group Full time
Job Title: Sales Floor Specialist
Company: H&M


Job Overview:

As a Sales Floor Specialist, you will play a vital role in delivering outstanding customer service and ensuring a welcoming shopping atmosphere.


Key Responsibilities:
  • Deliver exceptional service to assist customers in discovering their personal style.
  • Keep the sales area tidy and well-organized to improve the shopping experience.
  • Efficiently receive, unpack, and label new merchandise.
  • Restock and refresh apparel on the sales floor.
  • Handle transactions and promote customer loyalty initiatives.
  • Work collaboratively with team members to foster a positive workplace culture.
  • Adhere to safety and security protocols consistently.

Qualifications:
  • Strong enthusiasm for customer service.
  • Ability to thrive in a dynamic, fast-paced setting.
  • Positive attitude, creativity, and eagerness to learn.
  • Team-oriented with a flexible mindset.
  • Physical capability to lift and carry items, stand for extended periods, and use ladders.
  • Availability for a flexible work schedule, including evenings and weekends.

Benefits:
  • Competitive hourly wage with performance-based incentives.
  • Employee discount on a variety of H&M Group brands.
  • Opportunities for professional development and comprehensive benefits.


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