Customer Service Representative
23 hours ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Edfinancial Services LLC.
Job SummaryAs a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, chat, or email, resolving customer inquiries and issues in a professional and timely manner.
Key Responsibilities- Respond to customer inquiries and resolve issues in a professional and timely manner
- Provide excellent customer service and support via phone, chat, or email
- Work collaboratively with the support team to resolve complex customer issues
- Meet or exceed customer satisfaction targets and quality standards
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Excellent problem-solving and analytical skills
- Competitive hourly rate
- Opportunities for career growth and advancement
- Collaborative and supportive work environment
- Flexible scheduling and opportunities for overtime
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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