Desktop Support Specialist in Muskegon, MI
15 hours ago
We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Muskegon, Michigan.
Key Responsibilities- Provide workstation software break-fix support
- Perform IMAC tasks, including PC installs, moves, adds, and changes
- Load images and manage assets
- Support printers and client centers
- Update IT service management systems
- Perform other duties as needed to maintain workstation operations and customer satisfaction
- Previous experience in desktop support is desired, but training will be provided for new hires
- Knowledge of PC imaging and experience with change management and incident management
- Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
- Certified Dell Technician
- Expertise in inventory control
As a member of our team, you will have the opportunity to work with a virtue-centered team that values their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
We are a hybrid cloud and managed services consulting firm with deep partnerships with IT services industry leaders. We take pride in taking care of our employees and offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more.
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