Desktop Support Specialist in Muskegon, MI
1 month ago
Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Muskegon, Michigan.
Key Responsibilities- Provide workstation software break-fix support
- Perform IMAC - PC install, moves, adds, and changes
- Image loads and asset recovery
- Asset tagging and printer support
- Client Center (Tech Bar) support and IT service management updates
- Other client support duties as needed to maintain workstation operations and customer satisfaction
- Previous working experience in desktop support is desired, with training provided for entry-level new hires
- Knowledge of PC imaging and experience with change management and incident management
- Experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe
- Preferred qualifications include certified Dell technician and expertise in inventory control
As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
We take pride in taking care of our employees, offering a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://www.vso.com
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