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Branch Manager
1 month ago
We are seeking a highly skilled and experienced Branch Manager to lead our team in delivering exceptional customer service and driving business growth. As a Branch Manager, you will be responsible for managing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.
Our ideal candidate will have a strong background in banking, financial services, or branch network management, with a proven track record of leading high-performing teams and driving business results. You will be responsible for executing policies and procedures in alignment with applicable regulations, managing the allocation of people and financial resources for the branch, and driving accountability for operational excellence.
Key responsibilities:- Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
- Mentor and guide talent development of direct reports and assist in hiring talent.
- 4+ years of banking, financial services, or branch network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 2+ years of leadership experience.
- Management experience including hiring, coaching, and developing direct reports.
- Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
- Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
- Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
We offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We are recognized for our commitment to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.