Enhancement Manager
4 weeks ago
BrightView Landscape Services is seeking an experienced Enhancement Manager to join our team. As an Enhancement Manager, you will be responsible for scheduling and directing personnel and resources to provide quality, cost-effective enhancement services to clients. You will also support the Account Manager(s) in estimating, design, and client meetings as needed, as well as sell enhancement services to clients with or without base maintenance contracts.
Key Responsibilities:- Understand client needs through regular communication with the Account Manager(s)
- Manage all landscape enhancement services, including coordination of materials, people, equipment, and subcontractors
- Inspect properties prior to scheduled service to prepare a specific action plan
- Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations
- Monitor all aspects of the landscape and identify insect or disease problems after services
- Perform hands-on work with crews as needed to meet work and scheduling demands
- Implement and enforce BrightView policies and procedures related to equipment use and training
- Work with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedules
- Ensure proper paperwork is completed for employee changes and hires
- Communicate with, counsel, train, discipline, review, and develop growth plans for employees
- Provide hands-on training and support for crew members, including equipment operation, pruning techniques, safety, and quality standards
- Focus on safety and monitor safety records
- Maintain and manage administrative systems, including time sheets, job databases, and service schedules
- Order materials as needed and monitor costs and deliveries
- Request purchase orders and use in accordance with company guidelines
- Assist the Branch Manager in enhancement sales tasks as required
- Minimum of a 2-year degree in a business-related field or equivalent experience
- Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry, or local marketplace, including at least 1 year of supervisory experience
- Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)
BrightView is a leading landscape company that cares for our clients and our team members. We maintain a small company feel and supportive environment that makes our team members feel at home. We're passionate about tackling big vision projects and offer a range of services, including landscape design, development, maintenance, and enhancements. If you're looking to join a team of talented go-getters, you may have found your match.
We offer best-in-class opportunities and competitive salary, as well as benefits and perks like paid time off, health and wellness coverage, and a 401k savings plan. BrightView is an Equal Employment Opportunity and E-Verify Employer.
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