Assistant Branch Manager

4 weeks ago

Boynton Beach, Florida, United States Carrie Rikon & Associates, LLC. Full time
Job Description

As a key member of our team at Carrie Rikon & Associates, LLC., the Assistant Branch Manager will be responsible for ensuring the efficient operation of the Branch, ensuring customer satisfaction, and projected bottom line profit. This role requires strong leadership skills, capable of running a high volume warehouse operation, with excellent communication, organizational, and people management/training skills, and a strong customer service orientation.

Key Responsibilities:

  1. General operations of the Branch, including managing personnel issues and supervision.
  2. Develops strong business relationships with customers by maintaining open communication and resolving problems effectively.
  3. Ensures compliance with established policies and procedures, including safety, personnel, security, pest control, and shrink control.
  4. Reviews financial and operational reports and takes necessary actions based on report results.
  5. Directs subordinates to ensure timely and accurate management of all warehouse operations, including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping, and in-store customer service.
  6. Defines the service standards and operational mission of the branch, communicates it to employees, and monitors activities to meet branch goals.
  7. Maximizes all sales opportunities by ensuring high levels of customer service, while meeting budgetary guidelines.
  8. Manages selection, annual performance appraisals, and professional development of all Management level personnel.
  9. Directly supervises and manages department managers.
  10. Coaches managers on employee relation issues, including new hires, transfers, promotions, demotions, and disciplinary action.
  11. Maintains communication with Corporate Offices to ensure compliance with company policies and procedures, as well as state and federal laws and regulations.
  12. Reviews inventory on a regular basis to ensure accuracy and availability of products.
  13. Completes and processes necessary reports and paperwork accurately and timely.

Requirements:

  1. Bachelor's degree (preferred but not required).
  2. Minimum 4 years management experience in food service or grocery distribution in a supermarket, club warehouse, big box, or mass merchandising environment.
  3. Background in P&L, inventory control, merchandising, hiring/training staff, front-end, merchandising, cash control, payroll, security/loss prevention.
  4. Strong leadership skills, capable of running a high volume warehouse operation.
  5. Excellent communication, organizational, and people management/training skills, and a strong customer service orientation.
  6. Commitment to company values and strong customer orientation.
  7. Background in big box, food service, or food retail.

Work Environment:

  1. Work is performed in a warehouse environment with moderate temperatures, cold areas (freezer), and hot areas (damages area).
  2. Must be able to stand/walk for up to 4 hours without a break.
  3. Physical labor is infrequent, but may be required to move merchandise or clean areas.
  4. Industrial vehicles (forklifts, Hilo) move material throughout the warehouse.

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