Room Service and Guest Experience Professional
1 day ago
We are seeking a highly skilled Room Service and Guest Experience Professional to join our team at Loews New Orleans Hotel. In this role, you will be responsible for delivering exceptional guest service while preparing and serving room service orders.
About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a Room Service and Guest Experience Professional, you will have the ability to make a real impact on our guests' experiences and help us deliver outstanding service that exceeds their expectations.
Key Responsibilities- Room Service: Prepare and serve room service orders in a timely and efficient manner, ensuring accuracy and quality of food and beverages.
- Guest Valet: Retrieve orders from guest rooms, verify accuracy and completeness, and process orders according to hotel policy.
- Refreshment Pantry: Inventory and replenish refreshment pantry items, ensuring a high level of quality and freshness.
- General Duties: Maintain a clean and organized workspace, complete assigned tasks and duties, and provide exceptional guest service at all times.
Loews New Orleans Hotel is a premier hospitality destination in the heart of the city. We offer a unique blend of comfort, luxury, and cultural experiences that make us stand out from the rest. Our team is passionate about providing exceptional service and creating unforgettable experiences for our guests.
RequirementsTo be successful in this role, you will need:
A high school diploma or equivalentAt least one year of experience as a food service/room service attendant in a quality food service/hotel operationThorough knowledge of quality food service techniques and standardsExceptional guest service attitude and abilitiesAbility to lift and carry food service trays weighing 35+ poundsAbility to work flexible schedules, including weekends and holidaysCompensationThe estimated salary for this position is $45,000-$60,000 per annum, depending on experience and qualifications. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Please note that we are an equal opportunities employer and welcome applications from qualified candidates who share our values and commitment to excellence.
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