Dining Service Professional

4 days ago


New Orleans, Louisiana, United States Loews Hotels, LLC Full time
Restaurant Server Job

About the Role:

We are seeking a skilled Restaurant Server to join our team at Loews New Orleans Hotel. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest service and ensuring a memorable dining experience.


Responsibilities:
  • Maintain current knowledge of menu offerings, including ingredients, preparation methods, presentation, and appearance.
  • Set up assigned station with all required supplies and maintain a clean and organized workspace.
  • Greet guests in a polite and professional manner, following Loews standards.
  • Suggestively sell menu items to enhance the dining experience and promote upselling opportunities.
  • Record guest orders accurately and enter them into the POS terminal.
  • Coordinate the timing of food preparation and delivery to ensure seamless service.
  • Monitor food presentation and quality to ensure consistency and excellence.
  • Serve food and beverages professionally, adhering to Loews standards.
  • Anticipate guest needs, respond promptly to requests, and ensure satisfaction.
  • Prepare and present accurate guest checks and collect payments or apply charges to guest accounts.
  • Complete end-of-shift revenue reports and cash deposits, as well as perform side work duties as assigned by management.

Requirements:
  • High school diploma or equivalent required.
  • One+ years of experience as a Food Server in high-volume, upscale hotel or restaurant environments.
  • Thorough knowledge of food terminology, food service techniques, and sanitation standards.
  • Exceptional guest service skills and basic computer proficiency.
  • Able to stand, walk, stoop, bend, and lift trays weighing up to 35 pounds repeatedly throughout shifts.
  • Flexible schedule, including weekends and holidays, is required.

Compensation:

The estimated annual salary for this role is $25,000 - $35,000, depending on experience and qualifications.



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