Industrial Customer Support Specialist
3 days ago
About OTC Industrial Technologies
At OTC Industrial Technologies, our people drive our success. With over 60 years of prioritizing talent investment and internal growth, we offer diverse career opportunities. We deliver top-quality products, technical expertise, and services at competitive costs by leveraging our team's experience and partnerships with leading vendors.
Job Description
This is a full-time position that offers a competitive salary and benefits package. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, processing orders, resolving complaints, and communicating with customers in a timely manner.
- You will work closely with our sales team to identify opportunities to upsell and cross-sell products and services.
- Proactively review direct ship purchase orders for products/services and track scheduled delivery dates.
- Manage and track material returns with customers/suppliers.
- Handle all shipping and receiving responsibilities.
- Cycle counting.
- General warehouse work.
- Computer software skills (e.g. Microsoft Office Excel and PowerPoint, Adobe PDF and Infor SXE).
- Associate Degree or equivalent from two-year College or technical school; or High School Diploma with two (2) years related experience.
- Ability to work in a highly matrixed, cross-functional environment.
- Experience and knowledge of electrical and automation distribution.
- Highly organized, with strong attention to detail.
- Sense of urgency; responds to requests in a timely manner.
- Strong (email, phone, web and in person) communication and customer service skills.
- Ability to become forklift certified.
- Ability to lift 50 pounds.
- Valid driver's license and satisfactory driving record required.
We offer a comprehensive benefits package, including medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. Additionally, we offer a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, relocation assistance, PTO, tuition assistance, and more.
-
Industrial Technician Specialist
2 weeks ago
Columbus, Ohio, United States MPW Industrial Services Full timeJob SummaryWe are seeking a highly skilled Industrial Technician Specialist to join our team at MPW Industrial Services. This role will be responsible for performing hands-on work, providing manpower support, and ensuring the efficient operation of equipment and production processes.
-
Customer Support Specialist
2 weeks ago
Columbus, Ohio, United States BlueWater Federal Solutions Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at BlueWater Federal Solutions in the Columbus, Ohio area.Estimated Annual Salary: $60,000 - $80,000Job OverviewThe Customer Support Specialist will be responsible for providing exceptional customer service and support to our clients. This role involves initial customer...
-
Desktop Support Specialist in Georgia
2 weeks ago
Columbus, Ohio, United States Desktop & Depot Support Full timeJob OverviewWe are seeking a skilled Desktop Support Specialist to join our team in Columbus, Georgia. This role is perfect for individuals who enjoy working with technology and providing excellent customer service.
-
Customer Service and Support Specialist
2 weeks ago
Columbus, Ohio, United States Bostwick Braun Company Inc Full timeAbout UsThe Bostwick-Braun Company Inc is a family of industrial and specialty distribution companies directly supporting customers in various states.Job Summary:Columbus Fasteners Corp is seeking an experienced Customer Service and Support Specialist to provide exceptional service and support to our customers. The ideal candidate will have a strong...
-
Customer Support Specialist
2 weeks ago
Columbus, Ohio, United States Vaco Full timeAbout VacoVaco is a leading consulting firm that connects professionals with businesses. We are currently seeking an experienced Customer Support Specialist to join our team in Columbus, OH.Estimated Salary: $65,000 - $80,000 per yearJob DescriptionWe are looking for a highly skilled and motivated Customer Support Specialist to provide exceptional support to...
-
Industrial Solutions Expert
3 days ago
Columbus, Ohio, United States OTC Industrial Technologies Full timeIndustrial Solutions Expert Wanted!At OTC Industrial Technologies, we're looking for a dedicated Industrial Solutions Expert to join our team. This is a unique opportunity to provide top-notch service to our customers and contribute to our company's success.About the Position:Analyze customer needs and develop solutions using your extensive product...
-
Support Care Specialist
2 weeks ago
Columbus, Ohio, United States AGENTIC CLIENT SUPPORT SERVICES LLC Full timeJob OverviewWe are seeking a dedicated Support Care Specialist to join our team at Agentic Client Support Services LLC. As a Support Care Specialist, you will play a vital role in providing support and care to individuals with developmental disabilities.
-
Industrial Equipment Specialist
7 days ago
Columbus, Ohio, United States Konecranes Full timeJob OverviewWe are seeking a skilled Industrial Equipment Specialist to join our team at Konecranes. As an essential member of our service team, you will be responsible for ensuring the smooth operation of our customers' equipment, providing expert maintenance and repair services.Estimated SalaryThe estimated salary range for this position is $45-$90 per...
-
Multilingual Customer Support Specialists
2 weeks ago
Columbus, Ohio, United States HireQuest, Inc Full timeWe are seeking highly skilled and dedicated Multilingual Customer Support Specialists to join our team at HireQuest, Inc.Job SummaryThis is an exciting opportunity for customer-focused individuals who possess excellent communication skills and a passion for delivering exceptional service. As a key member of our support team, you will be responsible for...
-
Account Support Specialist
19 minutes ago
Columbus, Ohio, United States Russell Tobin Full timeRussell Tobin is seeking a skilled Account Support Specialist to join our team and provide exceptional customer service to our clients in the banking industry.Estimated Salary: $18-$19.16/hourResponsibilities: As an Account Support Specialist, you will be responsible for communicating with customers via phone, email, and chat to resolve their issues and...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States Proteam Solutions Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Proteam Solutions.Job Summary:The Technical Support Specialist will provide top-notch customer service and technical support to our clients, resolving issues efficiently and effectively.Key Responsibilities:Respond to and diagnose technical issues via phone, email, and...
-
Technical Support Specialist
3 weeks ago
Columbus, Ohio, United States TEKsystems Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team as an IT Customer Service representative. This role will provide timely resolution to customer technical issues, ensuring seamless performance of daily duties at the hospital.Key Responsibilities:Serve as the first point of contact for all technology-related issues by...
-
Industrial Automation Specialist
3 days ago
Columbus, Ohio, United States Gulfstream SP Full timeAbout Gulfstream SP:Gulfstream SP is a leading provider of industrial automation solutions, committed to delivering high-quality products and services to our clients. We are seeking a skilled Industrial Automation Specialist to join our team in Columbus, OH.Job Responsibilities:Design and implement advanced automation systems using AVEVA System Platform and...
-
Industrial Refrigeration Specialist
3 weeks ago
Columbus, Ohio, United States Ohio Refrigeration Full timeJob OverviewWe are seeking a skilled Industrial Refrigeration Specialist to join our team at Ohio Refrigeration in Columbus, Ohio.Estimated Salary Range:$60,000 - $90,000 per year, depending on experience.Key Responsibilities:Assist in the installation, maintenance, and repair of commercial refrigeration systems.Operate company-provided vehicles for on-site...
-
Customer Service Representative
2 days ago
Columbus, Ohio, United States OTC Industrial Technologies Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at OTC Industrial Technologies. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.About the RoleOptimize route coordination for service appointments to ensure timely delivery of...
-
Industrial Equipment Specialist
3 weeks ago
Columbus, Ohio, United States Randstad USA Full timeJob Title: Industrial Equipment SpecialistWe are seeking an experienced Industrial Equipment Specialist to join our team at Randstad USA. The successful candidate will be responsible for maintaining and repairing production equipment, ensuring seamless operations and upholding the highest standards of safety.About the Role:This is a key position in our...
-
IT Support Specialist
4 weeks ago
Columbus, Ohio, United States Insperity Full timeAre you a skilled IT professional looking for a new challenge? Insperity is seeking an IT Support Specialist to join our team!About the JobWe are a Columbus-based technology services provider offering a wide range of technology service offerings, including a 24/7 customer support call center staffed locally. Our client values innovation, teamwork, and...
-
Industrial Automation Specialist
2 weeks ago
Columbus, Ohio, United States Aerotek Full timeAerotek is seeking an Industrial Automation Specialist to join our team. This role involves performing equipment preventive maintenance, maintaining inventory, and troubleshooting Fanuc Robotics.Job DescriptionWe are looking for a skilled individual with industrial maintenance experience in mechanical and electrical systems, hydraulic and pneumatic systems,...
-
Customer Service Specialist
2 weeks ago
Columbus, Ohio, United States SiteOne Full timeJob DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at SiteOne.About the Role:Demonstrate exceptional customer service to all SiteOne customers, fostering long-term relationships and ensuring complete satisfaction.Cultivate strong connections with customers, actively listening to their needs and providing tailored...
-
Technical Support Specialist
2 weeks ago
Columbus, Ohio, United States Hilti Corporation Full timeRole SummaryHilti Corporation seeks a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide quality answers to internal and external customers regarding the use and application of Hilti Anchor and Direct Fastening products. You will also create engineering product submittals for field personnel...