Multilingual Customer Support Specialists
6 days ago
We are seeking highly skilled and dedicated Multilingual Customer Support Specialists to join our team at HireQuest, Inc.
Job SummaryThis is an exciting opportunity for customer-focused individuals who possess excellent communication skills and a passion for delivering exceptional service. As a key member of our support team, you will be responsible for providing top-notch support to our clients, resolving issues efficiently, and ensuring their complete satisfaction.
Responsibilities- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Resolve customer complaints and concerns in a courteous and empathetic way.
- Provide accurate and helpful information about our services and products.
- Document all customer interactions and feedback in our database.
- Bachelor's degree in Communications, Marketing, or a related field (or equivalent experience).
- Minimum 1 year of experience in a customer-facing role.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.
- A competitive salary range of $45,000 - $65,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy, allowing for relaxation and rejuvenation.
- Ongoing training and development opportunities to enhance your skills and knowledge.
HireQuest, Inc. is a leading provider of staffing solutions, committed to delivering exceptional service to our clients and candidates. We value diversity, equity, and inclusion, and strive to create a workplace that is inclusive and welcoming to all.
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