Business Operations Specialist
4 weeks ago
At Paradigm Technology, we are seeking a highly skilled Business Specialist to join our team. As a Business Specialist, you will play a critical role in designing, developing, and maintaining Standard Operating Procedures (SOPs) and related process flows using Lucidchart.
Key Responsibilities:- Develop and Maintain SOPs: Collaborate with various departments to document and update Standard Operating Procedures across the organization, ensuring consistency, accuracy, and adherence to organizational standards.
- Create Process Flows in Lucidchart: Design and maintain business process maps, workflows, and decision trees using Lucidchart to ensure clarity and alignment with organizational objectives.
- Collaborate with Stakeholders: Partner with department heads, process owners, and subject matter experts to gather information and ensure accuracy in documentation.
- Analyze Business Processes: Identify opportunities for process optimization and efficiency improvements through SOPs and visual mapping.
- Maintain Version Control: Ensure all SOPs and Lucidchart diagrams are up to date, properly cataloged, and version-controlled.
- Training and Support: Train team members on how to use Lucidchart for process visualization and provide support for creating internal process documentation.
- Compliance and Standardization: Ensure that all SOPs and workflows comply with organizational and regulatory standards, including any industry-specific guidelines.
- Bachelor's Degree in Business Administration, Operations Management, or a related field.
- 3+ years of experience in process documentation, SOP development, or business operations.
- Proven experience in using Lucidchart or similar process-mapping software (e.g., Visio, Draw.io).
- Strong proficiency in Lucidchart for business process modeling and documentation.
- Experience in creating clear, comprehensive, and visually appealing process diagrams and SOPs.
- Strong analytical skills to assess business processes and identify inefficiencies.
- Excellent written and verbal communication skills, with the ability to translate technical information into user-friendly documentation.
- Attention to detail and ability to manage multiple projects simultaneously.
Paradigm Technology is a strategic Professional Services organization that delivers high-value solutions in Digital and Business Transformation. Our Practice Teams support two core areas: IT Management Consulting and Project Management, and Digital Practices, which drives the modernization of Digital Services, such as Cloud, Advanced Analytics, Data Engineering, Data Management, and Data Governance. Learn more at https://pt-corp.com/.
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