Bilingual Liaison Professional
3 weeks ago
This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as an Intake Specialist. As a key member of our team, you will be responsible for handling a high volume of incoming calls from clients, gathering necessary information, and ensuring a smooth transition of cases from intake to representation.
Responsibilities:
- Client Interaction: Handle a high volume of incoming calls from clients with professionalism and empathy.
- Evidence Gathering: Collect necessary information to understand the client's legal issue and direct calls to the appropriate attorney or legal team.
- Data Entry: Open claims on behalf of clients to initiate the legal process.
- Follow-Up: Facilitate an excellent follow-up process to ensure clients are kept informed of the status of their case.
Requirements:
- Previous experience in a legal intake role or similar customer service role is preferred.
- Exceptional organizational skills.
- Strong communication skills, both written and verbal.
Salary Range: $55,000 - $70,000 per year, depending on experience.
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