Bilingual Liaison Professional

3 weeks ago


Boca Raton, Florida, United States Less Temps LLC Full time
Job Summary

This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as an Intake Specialist. As a key member of our team, you will be responsible for handling a high volume of incoming calls from clients, gathering necessary information, and ensuring a smooth transition of cases from intake to representation.

Responsibilities:

  • Client Interaction: Handle a high volume of incoming calls from clients with professionalism and empathy.
  • Evidence Gathering: Collect necessary information to understand the client's legal issue and direct calls to the appropriate attorney or legal team.
  • Data Entry: Open claims on behalf of clients to initiate the legal process.
  • Follow-Up: Facilitate an excellent follow-up process to ensure clients are kept informed of the status of their case.

Requirements:

  • Previous experience in a legal intake role or similar customer service role is preferred.
  • Exceptional organizational skills.
  • Strong communication skills, both written and verbal.

Salary Range: $55,000 - $70,000 per year, depending on experience.



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