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Dining Services Lead

2 months ago

State College, Pennsylvania, United States FOXDALE VILLAGE CORPORATION Full time
Job Title: Dining Services Hospitality Lead

Foxdale Village Corporation is seeking a highly skilled and experienced Dining Services Hospitality Lead to join our team. As a key member of our dining services team, you will be responsible for ensuring exceptional customer service and a positive dining experience for our residents.

Job Summary:

The Dining Services Hospitality Lead will be responsible for coordinating the scheduling of catering staff, arranging tables and decorations, and delivering food and beverage to catered functions. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Coordinate schedules of catering staff to ensure timely setup, delivery, and clearing of functions
  • Arrange tables and decorations according to established standards
  • Deliver food and beverage to catered functions
  • Promote a high level of customer service satisfaction and resolve customer complaints in a friendly and service-oriented manner
  • Manage multiple tasks and prioritize workload requirements
  • Coach staff to work in an organized manner and meet standards
  • Ensure proper presentation, portion control, and maintenance of serving temperatures
  • Maintain sanitation and orderliness of equipment, supplies, and utensils
  • Support the training of staff and provide input to training plans and performance evaluations
Requirements:
  • High school education or equivalent
  • Related experience or training in food service or hospitality
  • Supervisory or team lead experience in food service is required
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence and effectively present information to customers, clients, and employees
Benefits:
  • Competitive rate of pay
  • Health, dental, and vision insurance
  • Short-term, long-term, and life insurance plans
  • Paid time off (PTO)
  • Time and a half holiday pay
  • 403(b) retirement program with match options
  • Flexible spending account (FSA)
  • Tuition reimbursement program
  • Employee events
  • Career development opportunities and paid training
  • Years of service recognition program

Foxdale Village Corporation is an equal opportunity employer.