Food Services Manager

3 weeks ago

State College, Pennsylvania, United States Penn State University Full time

Job Description:

Campus Retail Dining, a dynamic customer service-orientated team at Penn State University, is seeking a highly skilled and experienced Food Services Manager to lead the management of a high-volume Starbucks licensed store located on Penn State's University Park Campus.

The selected candidate will be responsible for managing, hiring, training, coaching, supervising, mentoring, scheduling, disciplining, and evaluating both full and part-time employees, including leading the store's operations, customer satisfaction, product quality, ordering, financial performance, delegation of routine tasks appropriately, reviewing completed work of others, and team development.

Key Responsibilities:

  • Implementing on-going training and marketing initiatives according to the national brand marketing calendar.
  • Assisting in the financial success of the unit through cost containment and maximization of revenue by driving sales in creative and unique approaches.
  • Maintaining the highest level of food handling and sanitation under ServSafe standards.
  • Maximizing excellent communication and interpersonal skills, being friendly, outgoing, and giving top priority to customer satisfaction.
  • Under management guidance and direction, researching, developing, marketing, and implementing new products, menus, recipes, and concepts.
  • Meeting with special event and catering customers; managing, planning, and executing functions to customer satisfaction.
  • Following Collective Bargaining Agreement provisions; participating in grievance procedures, hearings, and arbitrations as required.
  • Participating in departmental and University-wide initiatives and committees; completing special projects and reports as assigned.

Requirements:

A minimum requirement is a Bachelor's Degree plus six (6) years of relevant experience. Or, an equivalent combination of education and experience.

About Auxiliary & Business Services:

Auxiliary & Business Services is an umbrella organization for thirteen non-academic support units to include Housing & Food Services, Culinary Support Services, HFS Purchasing, Bryce Jordan Center, General Stores, Lion Surplus, Multimedia Print Center, Transportation Services, Accounting and Business Operations, Information Technology, and Marketing. A&BS is one of the largest units of Penn State Finance & Business. From the dining commons to the airport, and a 16,000-seat arena that hosts sports, music, and entertainment events, A&BS provides essential services to students, faculty, staff, and the public.

Finance and Business:

is a value-driven organization that supports thousands of university faculty, staff, and students, while also providing services to the broader community and society. Auxiliary and Business Services is part of the Finance and Business team and has a vision of being a progressive, creative, innovative, and caring organization which provides the highest quality services, leadership, and expertise valued by our customers, our staff, and the communities we serve. Our values model those of Penn State's and we are especially committed to our goal of effectively managing and developing human resources within Auxiliary and Business Services while providing optimum personal satisfaction and professional growth in a diverse, enriching, challenging, and stimulating environment. We also firmly believe in the value of Respect, which encourages us to "respect and honor the dignity of each person, embrace civil discourse, and foster a diverse and inclusive community." As an incoming team member in Auxiliary and Business Services, it will be expected that all employees embody and model Penn State's and Finance and Business's commitment to diversity, equity, and inclusion.

Salary Range:

The salary range for this position, including all possible grades is: $46,400.00 - $67,300.00

Campus Security Crime Statistics:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University:

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW:

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact .

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