Restaurant Supervisor

3 weeks ago


State College, Pennsylvania, United States Shaner Corporation Full time

Job Summary

The Field Burger position at Shaner Corporation requires a highly skilled and experienced professional to oversee the daily operations of our restaurant. As a Restaurant Supervisor, you will be responsible for ensuring the highest level of customer satisfaction, maintaining a clean and safe environment, and leading a team of staff to achieve exceptional results.

Key Responsibilities

  • Manage and coordinate the daily activities of the restaurant, including scheduling, inventory, and customer service.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Lead and motivate a team of staff to achieve exceptional results, provide coaching and training to improve performance, and address any performance issues.
  • Ensure compliance with all health and safety regulations, maintain a clean and safe environment, and implement procedures to prevent accidents and injuries.
  • Collaborate with the management team to develop and implement policies and procedures, and provide input on menu development and pricing.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and efficiency.

Requirements

  • Minimum one year of experience in the restaurant or food and beverage industry, preferably in a supervisory or management role.
  • Previous experience in customer service, team leadership, and conflict resolution.
  • Ability to read and interpret documents, including safety rules, operating instructions, and procedure manuals.
  • Ability to communicate effectively with customers, staff, and management, and to provide excellent customer service.
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training, and alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls, and ability to prepare budgets and ensure cost controls.
  • Bilingual English/Spanish a plus.

About Shaner Corporation

Shaner Corporation is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties in 14 states and four countries. We provide a variety of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.


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