Cafe Operations Manager
7 days ago
The Cafe Lead is a key role within Urban Air Adventure Parks, responsible for overseeing the daily operations of the cafe and guiding the performance of team members. This is a hands-on position that requires a strong work ethic, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities
- Ensure the proper execution of all cafe processes, systems, and standards
- Manage inventory, including receiving deliveries and maintaining storage and rotation to minimize waste
- Train and develop team members to achieve high standards of quality and customer service
- Lead by example, demonstrating a positive attitude, punctuality, and a commitment to cleanliness and hygiene
- Handle guest concerns and resolve issues in a professional and courteous manner
- Minimum of six months to one year of prior food and beverage experience, preferably in a quick service or restaurant setting
- One year of leadership experience preferred
- Must have a current ServSafe or similar food handling certification, or be willing to obtain one within the first 30 days of employment
Urban Air is the leading indoor adventure park and location-based entertainment company. Our purpose is to help kids have fun and aim higher, achieving their goals and aspirations. We are an equal opportunity employer and value diversity and inclusion in the workplace.
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