Funeral Services Coordinator

3 weeks ago


Springfield, Illinois, United States Service Corporation International Full time

At Service Corporation International, we're dedicated to celebrating lives and honoring our associates. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.

  • Key Responsibilities:
  • Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and personal keepsakes, ensuring proper care and storage.
  • Prepare documents related to services, cremations, and maintenance, as directed by management.
  • Assist with respectful preparation of remains, including dressing and lifting deceased, or operating the crematory, in accordance with company regulations.
  • Perform office duties, such as answering phones, operating equipment, and running errands.
  • Serve as an usher, park cars, and perform transportation requirements.
  • Ensure refreshments are available, where permitted by law.
  • Assist with visitations, memorial, and funeral services, including setup, dressing, and delivering family items and flowers.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Previous customer service and/or sales experience preferred.
  • Certification/Licenses: Valid state driver's license with an acceptable driving record required.

Knowledge, Skills, and Abilities:

  • High level of compassion and integrity.
  • Clear and concise verbal and written communication skills.
  • Professional behaviors and team player.


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