Automation Engineer
1 week ago
The Premier Partner Protection division is dedicated to crafting solutions for our partners by developing scalable systems that address challenges affecting their interactions with the suite of META products. Within Partner Operations, the Partner Protection division safeguards users and ensures secure connections between Media entities and their audiences. This is achieved by comprehensively understanding the landscape and collaborating with engineering and integrity teams to identify and analyze issues and trends, executing scalable solutions.
Key Responsibilities of the Automation Engineer - Premier Partner Protection
- Gain a profound understanding of the challenges faced by our constituents and their implications for META, Instagram, and our communities.
- Implement anti-fraud automation strategies to mitigate abusive behaviors based on identified risks.
- Develop solutions that leverage automation to enhance the operational efficiency of the team.
- Analyze and interpret data to formulate hypotheses regarding the proliferation of fraudulent and other malicious activities.
- Communicate effectively with both technical and non-technical audiences.
- Contribute to META's anti-abuse codebase.
- Establish both short-term and long-term objectives that will enhance the organization's impact through data and analytics.
- Proactively investigate, troubleshoot, and resolve sensitive escalations.
- Collaborate with cross-functional stakeholders, including but not limited to Policy, Communications, Escalations, Spam, and other operations teams to address problems at scale.
- Please note that weekend and holiday work may be required on a shift basis.
- Bachelor's degree in Business, Science, Engineering, Economics, or equivalent practical experience.
- Experience in manipulating large datasets using SQL or equivalent.
- Proficiency in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), and data visualization tools (Tableau).
- Experience in an adversarial environment such as fraud, risk, or policy.
- 3+ years of professional experience in abuse, investigations, consulting, or online operations.
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