Patient Access Specialist I
2 weeks ago
As a vital member of Sentara Healthcare, the Patient Access Representative I plays a crucial role in the patient registration process. This position is designed for individuals who thrive in a dynamic environment, working within the Emergency Department, Patient Registration, or medical offices.
Key Responsibilities
- Ensure accurate patient identification and gather essential demographic and insurance details.
- Facilitate the admission process for patients while collaborating with both clinical and administrative teams.
- Manage the registration workflow, including the verification of patient records and the collection of necessary documentation.
- Explain and assist with complex regulatory forms while adhering to privacy and compliance standards.
- Handle financial transactions, including co-payments and outstanding balances, with a focus on security and accuracy.
Qualifications
To be successful in this role, candidates should possess:
- A minimum of two years of customer service or data entry experience; prior healthcare experience is advantageous.
- Strong interpersonal skills to effectively communicate and gather information.
- Proficiency in computer skills, particularly in data entry and management.
- A high school diploma or equivalent is required; higher education may be considered in lieu of experience.
Benefits
Sentara Healthcare offers a comprehensive benefits package that includes:
- Medical, Dental, and Vision coverage
- Paid Time Off and Sick Leave
- Tuition Reimbursement and Retirement Plans
- Performance Bonuses and Career Advancement Opportunities
Our organization is committed to fostering a diverse and inclusive workforce that reflects the communities we serve. We prioritize a supportive culture that encourages professional growth and community engagement.
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