Airline Customer Service Representative
2 months ago
We are a leading provider of ground handling services for international airlines at Houston International Airport. Our team is dedicated to delivering exceptional customer service and ensuring a smooth travel experience for our passengers.
Job SummaryWe are seeking a highly motivated and organized individual to join our team as an Airline Customer Service Representative. As a key member of our team, you will be responsible for providing top-notch customer service to our passengers, resolving issues in a timely and professional manner, and working collaboratively with our team to ensure seamless operations.
Key Responsibilities- Provide exceptional customer service to passengers, responding to their inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with our team to ensure seamless operations, including check-in, baggage handling, and departure gate management.
- Rotate through various areas of the airport, including check-in counter, lobby area, departure gate, customs, and arrivals.
- Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.
- Develop and maintain a thorough knowledge of our airline's policies, procedures, and services.
- High school graduate or equivalent.
- At least 18 years of age.
- Eligible to work in the United States.
- English proficient, with other languages a plus.
- Computer savvy.
- Ability to work in a dynamic environment, adapt to changing situations, and prioritize tasks effectively.
- Paid training with our highly knowledgeable and top-performing training department.
- Opportunities for advancement and professional growth.
- A dynamic and supportive work environment.
- Medical benefits for full-time employees.
- Voluntary dental, vision, and a matching 401(k) plan.
- Amazon incentives and travel perks.
Hallmark Aviation Services is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.
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Airline Customer Service Representative
2 months ago
Houston, Texas, United States Hallmark Aviation Services Full timeAbout Hallmark Aviation ServicesWe are a leading provider of ground handling services for international airlines at Houston International Airport. Our team is dedicated to delivering exceptional service and ensuring a safe and secure travel experience for our passengers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as...
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Houston, Texas, United States Hallmark Aviation Services Full timeJoin Hallmark Aviation Services, a leading provider of above-the-wing ground handling services, as a Customer Service Representative at Houston International Airport. Our team is dedicated to delivering exceptional service to international airlines, and we're seeking highly motivated individuals to join our diverse and dynamic team. **About the Role**As a...
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Houston, Texas, United States Hallmark Aviation Services Full timeJoin Hallmark Aviation Services, a leading provider of above-the-wing ground handling services, as a Customer Service Representative. In this role, you will be part of a dynamic team that delivers exceptional service to international airlines at Houston International Airport (IAH). **About the Role:** As a Customer Service Representative, you will be...
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Houston, Texas, United States Hallmark Aviation Services Full timeJoin Hallmark Aviation Services, a leading provider of above-the-wing ground handling services, as a Customer Service Representative at Houston International Airport. Our team is dedicated to delivering exceptional service to international airlines, and we're seeking highly motivated individuals to join our diverse and dynamic team. **About the Role:** As a...
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