Airline Customer Service Representative at Houston International Airport

1 week ago


Houston, Texas, United States Hallmark Aviation Services Full time

Join Hallmark Aviation Services, a leading provider of above-the-wing ground handling services, as a Customer Service Representative at Houston International Airport. Our team is dedicated to delivering exceptional service to international airlines, and we're seeking highly motivated individuals to join our diverse and dynamic team.

**About the Role:**
As a Customer Service Representative, you will be responsible for providing outstanding service to our airline clients, ensuring a safe and secure travel experience for passengers. You will work in a fast-paced environment, rotating through various areas of the airport, including check-in counters, departure gates, customs, and arrivals.

**Responsibilities:**

* Provide exceptional customer service to international airline passengers
* Work collaboratively with port authorities, crew members, and airline personnel to ensure a smooth travel experience
* Learn behind-the-scenes workings of an international airport
* Develop problem-solving skills and adapt quickly to unforeseen situations
* Maintain a dynamic and organized work environment

**What We Offer:**

* Paid training with our highly knowledgeable and top-performing training department
* Excellent advancement opportunities
* Dynamic workplace with a fun and friendly team
* Medical benefits for full-time employees
* Voluntary dental, vision, and a matching 401(k) plan
* Amazon incentives and travel perks

**Requirements:**

* At least 18 years of age
* High school graduate or G.E.D. equivalent
* Eligible to work in the United States
* English proficient, with other languages a plus
* Computer savvy

**Equal Opportunity Employer:**
Hallmark Aviation Services is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

**Take the Next Step:**
If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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