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Airline Customer Service Representative at Houston International Airport

1 month ago

Houston, Texas, United States Hallmark Aviation Services Full time

Join Hallmark Aviation Services, a leading provider of above-the-wing ground handling services, as a Customer Service Representative. In this role, you will be part of a dynamic team that delivers exceptional service to international airlines at Houston International Airport (IAH).

**About the Role:**

As a Customer Service Representative, you will be responsible for providing top-notch service to our discerning clientele. You will work closely with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

**Key Responsibilities:**

* Provide exceptional customer service to international airline passengers
* Rotate through various airport areas, including check-in counters, departure gates, customs, and arrivals
* Collaborate with team members to ensure seamless airport operations
* Participate in ongoing training and development to enhance your skills and knowledge

**What We Offer:**

* Competitive compensation and benefits package
* Opportunities for advancement and professional growth
* Collaborative and dynamic work environment
* Paid training and development programs
* Equal opportunity employer

**Requirements:**

* High school diploma or equivalent
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and adaptability skills
* Proficiency in English, with additional languages a plus

**Why Choose Hallmark Aviation Services?**

We are committed to providing our employees with a positive and supportive work environment. Our team is passionate about delivering exceptional service and making a difference in the lives of our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.