Client Relations Specialist
2 weeks ago
Salary:
$20.35 per hour / $41,005.25 annually
At ZipRecruiter, we believe that when you grow, we grow. If you are someone who enjoys resolving issues and assisting others, you may find a rewarding career with us.
We are seeking dedicated Customer Support Professionals to join our team. This position is ideal for individuals who are passionate about delivering exceptional service to our clients.Your Role:
As the primary point of contact for our clients, you will:
- Address inquiries regarding billing
- Implement policy modifications
- Offer tailored recommendations
Join us in providing personalized assistance that highlights the benefits of our services.
Qualifications & Skills:
- Proven experience in delivering outstanding customer service, demonstrating expertise and fostering trust
- Strong communication skills with an emphasis on active listening and empathy
- Ability to thrive in a dynamic, high-volume support environment
- Eagerness to acquire new skills and adapt to changes swiftly
- Openness to constructive feedback for personal and professional growth
- Proficient in computer usage and multitasking
- Minimum educational requirement: high school diploma or equivalent
Benefits:
As a valued Associate, you will have access to our comprehensive Total Rewards Program, designed to support your financial stability and health, including:
- Premier Medical, Dental, and Vision Insurance with immediate coverage
- Paid Time Off, Sick Leave, and Parental Leave
- 401(k) Retirement Plan
- Tuition Reimbursement
- Paid Training and Licensing Opportunities
*Benefits may vary by location and eligibility requirements may apply.
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