Customer Service Representative

2 weeks ago


Phillipsburg, New Jersey, United States Michaels Stores Full time

We are seeking a highly motivated and customer-focused individual to join our team at Michaels Stores as a Service Team Member. As a key member of our store team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Provide friendly and attentive service to all customers, ensuring their needs are met and exceeded.
  • Store Operations: Assist with store opening and closing procedures, including receiving and processing merchandise, and maintaining a clean and organized store environment.
  • Merchandise Management: Help to maintain a visually appealing store display, including merchandising and stocking shelves.
  • Checkout Experience: Ensure a fast and friendly checkout experience for all customers, including operating a cash register and handling customer transactions.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively with others to achieve store goals and objectives.
  • Adaptability: Ability to adapt to changing priorities and circumstances in a fast-paced retail environment.


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