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IT Support Specialist

2 months ago

Grand Junction, United States ANB Bank Full time
About the Role

We are seeking a highly skilled and experienced IT Support Specialist to join our team at ANB Bank. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and customers.

Key Responsibilities
  • Install, configure, and set up new computer hardware and software
  • Respond to technical customer service issues in a timely and professional manner
  • Troubleshoot computer hardware, software, and peripheral issues
  • Document technical solutions to share knowledge with team members
  • Provide excellent customer service and people skills
  • Work independently or in a team environment
  • Ability to multitask and manage multiple priorities
  • Ability to follow instructions explicitly
  • Ability to document technical solutions in a clear and concise manner
Requirements
  • 2+ years of hands-on experience working with personal computers and networks (IT Support Analyst II)
  • 5+ years of IT experience or equivalent education (IT Support Analyst III)
  • Advanced knowledge of computer troubleshooting and network troubleshooting
  • Excellent customer service and people skills
  • Ability to work independently or in a team environment
  • Ability to multitask and manage multiple priorities
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Work Environment

This is a full-time position that requires a rotating weekend on-call schedule. The ideal candidate will have a strong commitment to providing excellent customer service and a passion for staying up-to-date with the latest technology trends.