Support Specialist

1 week ago


Grand Junction, Colorado, United States Jabil Full time
Job Summary

At Jabil, we're committed to making anything possible and everything better. As a Support Specialist, you'll play a critical role in delivering comprehensive technical support to our customers. If you're passionate about providing exceptional customer service and have a knack for troubleshooting complex technical issues, we want to hear from you

Key Responsibilities
  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • High school diploma or equivalent required; degree in computer science or related field preferred
  • 1+ year of experience in technical support or related field
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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