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IT Support Specialist

2 months ago

Grand Junction, Colorado, United States Hilltop Full time

About the Role

Hilltop Community Resources is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and clients.

Key Responsibilities

  • Provide technical support and assistance to staff and clients via phone, email, and in-person
  • Install, configure, and maintain hardware and software systems
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Develop and maintain technical documentation and procedures
  • Collaborate with other departments to ensure seamless integration of IT services

Requirements

  • Associate's degree in Computer Science or related field
  • 2 years of experience in IT support or related field
  • Valid Colorado driver's license and proof of auto insurance
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer

  • Competitive pay and benefits package
  • Professional development opportunities
  • A supportive and inclusive work environment
  • Meaningful work that makes a positive impact in the community

About Hilltop

Hilltop Community Resources is a non-profit organization that has been providing human services to the Grand Valley for over 70 years. We value integrity, inclusion, relationship, growth, courage, and FUN. Our mission is to create connection to build a community where everyone belongs.