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IT Support Specialist

4 weeks ago

Grand Junction, Colorado, United States ANB Bank Full time
Job Summary

ANB Bank is seeking a skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers and employees.

Key Responsibilities
  • Install, configure, and maintain personal computers and other network-associated hardware
  • Provide technical support and troubleshooting for computer hardware, software, and peripherals
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Document technical solutions and share knowledge with team members
  • Collaborate with other teams to ensure seamless technical support
Requirements
  • 2+ years of experience working with personal computers and networks
  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Basic and advanced knowledge of personal computer troubleshooting and network troubleshooting
Preferred Qualifications
  • 5+ years of IT experience or equivalent education
  • Advanced knowledge of computer troubleshooting and network troubleshooting
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment