Omni Channel Contact Center Manager

About the RoleThis Senior Operations Site Manager role is critical to the success of our omni channel contact center. You will be responsible for managing a team of professionals, overseeing contact center technologies, and ensuring seamless communication across all channels.Responsibilities:Lead a high-performing team to achieve contact center performance...

Job SummaryWe are seeking an experienced Operations Site Manager to oversee the operations of a large, high-volume government omni channel contact center. As an integral member of our team, you will be responsible for managing contact center technologies, including intelligent IVR, Chatbot, live Chat, VOIP telephony, ACD, and CRM.Key...

About ISN CorporationISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. Our company has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors.Job OverviewWe are seeking a highly skilled Operations Site Manager who will be responsible for...

About ISN CorporationHeadquartered in the United States, ISN Corporation is a leading provider of specialized professional services to government agencies. Our portfolio includes work with over 100 federal agencies.We are proud to be recognized as one of the fastest-growing government contractors in the country.Job SummaryWe are seeking an experienced...

About ISN CorporationISN Corporation is a leading provider of specialized professional services to Federal government agencies. We offer competitive benefits to our employees, including major medical insurance, dental plan, flexible spending, short-term and long-term disability benefits, basic life insurance, retirement plan, and paid leave.Job DescriptionWe...

Company Overview:Chico's FAS, Inc. is a fashion-forward company that values its employees and customers alike. We are dedicated to providing an exceptional shopping experience, with a focus on customer service and satisfaction.Job Summary:The Retail Sales Manager will be responsible for leading the sales team and driving results in the store. This includes...

Job Summary">We are seeking a highly skilled and organized Center Operations Manager to oversee the daily operations of our therapy center and ensure that our high-quality standards are met. The ideal candidate will have experience in operations management, excellent communication and interpersonal skills, and the ability to wear different hats.About Ally...

Job DescriptionThe Data Center Operations Manager will be responsible for monitoring and maintaining all data center operations, collaborating with stakeholders to define processes and standards, and tracking resource consumption. The ideal candidate will have experience working in an AGILE environment and managing hardware configuration baselines.This is a...

Job DescriptionWe are seeking an experienced Project Manager to lead and oversee program components in a Call Center environment. The successful candidate will have excellent leadership and communication skills, as well as experience working in the healthcare industry.Main ResponsibilitiesThe main responsibilities of this role include:

Job OverviewBTI, a leading provider of Business Technology Integrations in Upper Marlboro MD, is seeking an experienced IT Support Manager for a position in Bethesda Maryland.Responsibilities:Supervise and direct a team of Help Desk staff providing support to customers via phone, in person, and through remote channels.Formulate and enforce performance work...

Job OverviewCynet Systems is seeking a skilled Claims Processor to join our team. In this role, you will serve as the primary liaison with callers, providing exceptional customer service and resolving claims-related issues efficiently.The ideal candidate will possess excellent communication skills, both verbal and written, and have a strong understanding of...

About L-Soft International, Inc.L-Soft International, Inc. is a pioneering company in the fields of email list management software, email marketing software, and email list hosting services. Founded in 1994, we have established ourselves as a trusted partner for businesses seeking to manage their email communications effectively.Our company's flagship...

We are seeking a Business Development Specialist to manage existing customer relationships, renew maintenance and support agreements, handle sales administration, and drive customer satisfaction and growth through digital interactions.Key Responsibilities:Proactively engage with existing customers throughout the sales cycle via various channels (email,...

About the RoleWe are seeking an experienced Executive Assistant to join our team at Saratoga Medical Center in Bethesda, MD. This is a full-time opportunity with a competitive salary and benefits package.The ideal candidate will have senior executive level experience and excellent interpersonal skills. They will provide support to senior-level executives and...

We are looking for a Sales and Account Management Representative to play a pivotal role in shaping the future of email communications. The ideal candidate will be organized, helpful, and ambitious, with more than 1 year of sales experience, preferably in IT services industry.Key Responsibilities:Conduct proactive outreach to identify and engage potential...

Job SummaryWe are seeking a highly skilled Service Desk Operations Manager to lead our Help Desk team in Bethesda, Maryland. The successful candidate will provide daily supervision and direction to staff members who deliver support via phone, in-person, and remote channels.ResponsibilitiesDevelop and enforce performance work standards for the Help Desk...

About the Position:We are seeking a highly skilled Digital Merchandising Strategy Director to lead our Global Digital Merchandising team.This role offers a unique opportunity to develop and implement integrated marketing campaigns across multiple channels, driving business results and improving customer experience.The salary range for this position is...

About the PositionWe are seeking an experienced Director of Health Center Governance to join our team at the National Association of Community Health Centers (NACHC).Company OverviewNACHC is a national membership organization dedicated to strengthening the health center movement through advocacy, training, and technical assistance. Our mission is to...

Job OverviewWe are seeking a highly skilled Call Center Operations Director to join our team at Ivyhill Technologies LLC. As a key member of our Call Center Operations team, you will be responsible for directing and coordinating the activities of call center personnel, ensuring that services are delivered efficiently and effectively.The successful candidate...

About the OpportunityLeidos is seeking a Data Center Operations Specialist to support the National Media Exploitation Center (NMEC) in Bethesda, MD. As a key member of our team, you will be responsible for monitoring and maintaining all data center operations, ensuring compliance with established processes and standards.This role requires strong technical...