Site Operations Manager
4 weeks ago
Job Title: Site Operations Manager
Ricoh USA, Inc. is seeking a highly skilled Site Operations Manager to join our team. As a Site Operations Manager, you will be responsible for managing the daily operations of a small to medium-sized site, including managing a small team of direct reports.
Key Responsibilities:
- Manage daily operations of a small to medium-sized site
- Prioritize multiple and competing priorities
- Communicate team vision and priorities
- Maximize retention by creating a helpful and positive work culture
- Manage total production labor percentages
- Improve quality of operations
- Ensure achievement of Service Level Agreements
- Create and maintain a customer-focused environment
- Ensure proper staffing of the location
- Motivate employees and recognize their accomplishments
- Clearly communicate job expectations and consequences
- Evaluate team member performance and provide career development and training opportunities
Requirements:
- High school or GED is required
- 3-5 years of work experience in a related field
- Previous 2 years of managerial work experience strongly preferred
- Previous 3-5 years Customer facing work experience required
- Demonstrated high level knowledge and understanding of technology
About Us:
Ricoh USA, Inc. is a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance teams and our commitment to excellence.
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