Parking Service Ambassador

3 weeks ago


Minneapolis, Minnesota, United States Reimagined Parking Full time
Job Overview

Reimagined Parking is seeking a skilled Valet Attendant to ensure the safe and efficient parking of guest vehicles at Abbott Northwestern Hospital. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless experience for our guests.

Key Responsibilities:
  • Mobilize and coordinate the valet process, retrieving keys, vehicles, and issuing tickets or using electronic devices to enter customer information.
  • Foster customer satisfaction by building rapport, addressing inquiries, and providing directions as needed.
  • Act as a brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
  • Implement vehicle safety and security procedures, directing traffic, barricading positions, and reporting incidents to location leadership.
  • Pioneer financial operations by requesting fees, reconciling revenue, and ensuring accurate records.
  • Meet and greet guests, assist with unloading vehicles, and retrieve keys while issuing tickets or entering customer information.
  • Park vehicles in designated spaces, ensuring safe operation and inspecting for pre-existing damage.
  • Quickly retrieve vehicles for waiting guests, assist with loading luggage, and provide excellent customer service.
  • Direct traffic, position barricades, and arrange for towing services when necessary.
  • Immediately report incidents to Operations Manager or Shift Lead.
  • Request and collect relevant fees, and assist with reconciling end-of-shift revenue.
  • Communicate professionally with guests, clients, and teammates.

Requirements:

  • At least 18 years old.
  • Valid driver's license.
  • Ability to operate manual transmission vehicles.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Acceptable driving record and motor vehicle report (MVR).
  • Ability to learn quickly and use sound decision-making in fast-paced environments.
  • Previous valet experience preferred.

Estimated Salary: $18-21 per hour.



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