Parking Service Ambassador
3 weeks ago
Reimagined Parking is seeking a skilled Valet Attendant to ensure the safe and efficient parking of guest vehicles at Abbott Northwestern Hospital. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a seamless experience for our guests.
Key Responsibilities:- Mobilize and coordinate the valet process, retrieving keys, vehicles, and issuing tickets or using electronic devices to enter customer information.
- Foster customer satisfaction by building rapport, addressing inquiries, and providing directions as needed.
- Act as a brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
- Implement vehicle safety and security procedures, directing traffic, barricading positions, and reporting incidents to location leadership.
- Pioneer financial operations by requesting fees, reconciling revenue, and ensuring accurate records.
- Meet and greet guests, assist with unloading vehicles, and retrieve keys while issuing tickets or entering customer information.
- Park vehicles in designated spaces, ensuring safe operation and inspecting for pre-existing damage.
- Quickly retrieve vehicles for waiting guests, assist with loading luggage, and provide excellent customer service.
- Direct traffic, position barricades, and arrange for towing services when necessary.
- Immediately report incidents to Operations Manager or Shift Lead.
- Request and collect relevant fees, and assist with reconciling end-of-shift revenue.
- Communicate professionally with guests, clients, and teammates.
Requirements:
- At least 18 years old.
- Valid driver's license.
- Ability to operate manual transmission vehicles.
- Excellent customer service and communication skills.
- Ability to verbally communicate with guests.
- Acceptable driving record and motor vehicle report (MVR).
- Ability to learn quickly and use sound decision-making in fast-paced environments.
- Previous valet experience preferred.
Estimated Salary: $18-21 per hour.
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Guest Services Ambassador
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Patient Experience Ambassador
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Customer Service Representative
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Service Ambassador
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Customer Experience Ambassador
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Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Luxury Guest Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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