Patient Experience Ambassador
1 week ago
Company Overview
Cornerstone Parking Group, Inc. is a rapidly growing, full-service parking management firm that specializes in developing operating platforms for complex parking management applications in the healthcare and mixed-use sectors.
We are driven by our values of integrity, passion, teamwork, and excellence, which form the foundation of who we are and guide our mission to be the trusted extension of our clients.
Salary
$18.50 per hour is the competitive salary offered for this high-profile role.
Job Description
This customer-facing position serves as a welcoming first impression for patients and visitors at various hospitals within our community.
The Guest Services Ambassador provides exceptional customer service by modeling service standard behaviors and creating a positive experience for all.
Responsibilities include:
- Providing exemplary customer service by greeting patients, families, and visitors with a smile.
- Assisting or providing information, resources, and directions to patients, guests, and staff.
- Ensuring visitor guidelines and protocols are consistently supported.
- Navigating hospital systems to meet patient needs while maintaining confidentiality and privacy.
- Collaborating with other departments to provide consistent guidance and support.
Required Skills and Qualifications
To succeed in this role, you must possess:
- Able to stand for 95% of shift.
- Able to read, write, speak, and comprehend English fluently.
- Prioritize customer service and create a positive first impression.
- Able to work independently with integrity.
Benefits
We offer a comprehensive benefits package, including:
- Competitive hourly rate.
- Uniform provided.
- Paid training program.
- Rewarding and fun work environment.
- Opportunities for advancement.
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